Getting Help
There are several ways to get support from the Mindstone team.
Chat With Us
The fastest way to get help is through the live chat button in the bottom right corner of any page on help.mindstone.com or within the Mindstone app. Our team is available during business hours (Mon–Fri, 9am–5pm GMT). Outside of these hours, leave a message and we'll get back to you as soon as possible.
Email Us
You can also reach us at hello@mindstone.com for any questions, feedback, or account issues. We aim to respond within one business day.
Enterprise Support
If you're part of an Enterprise program, your first point of contact should be your program administrator — they manage your organization's account and can resolve access issues directly.
For unresolved issues or platform-specific questions, your administrator can escalate to the Mindstone team.
Help Center
Browse our full help center at help.mindstone.com for guides on all Mindstone features. Use the search bar at the top of the page to find answers quickly.